Same-Day Harare Delivery (Eligible Orders)
Delivery is free in Harare. Eligible in-stock orders may qualify for same-day delivery after stock, area, and timing are confirmed.
Shipping & Delivery
How Switch Store handles order confirmation, delivery, and pickup for Apple products purchased online or via WhatsApp.
Delivery Options
Store Pickup
Order online, then pick up at the nearest Switch Store. Right now, pickup is available at 07 Livingstone Ave, Harare after staff confirmation.
Delivery Outside Harare
Delivery outside Harare is arranged through FedEx with a USD 10 delivery fee, confirmed before dispatch.
How Order Delivery Works
- Place your order through checkout or send your cart/order request on WhatsApp.
- Your order enters pending confirmation while our team verifies stock, your contact details, and delivery or pickup preference.
- We confirm the final delivery arrangement before dispatch (Harare delivery is free).
- You receive a call/message for delivery coordination or pickup readiness.
Fees & Payment
Delivery is free in Harare. Eligible in-stock orders may qualify for same-day delivery after stock, area, and timing are confirmed. Delivery outside Harare is arranged through FedEx with a USD 10 delivery fee, confirmed before dispatch. Website checkout supports EcoCash securely processed by Paynow, or cash on confirmed delivery or pickup. Stock and fulfilment details are confirmed before dispatch or collection. Delivery fees outside Harare are confirmed separately before dispatch.
Important Details
- Please provide a reachable phone number at checkout.
- Delivery timing may change due to traffic, weather, or stock verification delays.
- Keep your receipt/order reference for warranty and support.
Pickup Location
Switch Store, 07 Livingstone Ave, Harare. Please wait for a confirmation message/call before coming for pickup.
Shipping & Delivery FAQ
When is an order considered confirmed?
Your order is treated as a request until our team confirms stock and contacts you with delivery or pickup details. This helps us avoid failed deliveries and stock mismatches.
Do you deliver on the same day?
Yes, for eligible Harare orders. Same-day delivery depends on item availability, delivery area, and how early the order is confirmed.
Can I inspect my order on delivery or pickup?
Yes. Please check that the order matches your confirmation (model/variant) and keep your proof of purchase for warranty and support.
What if there is a delay?
If dispatch or delivery timing changes, our team will contact you using the phone number or email provided during checkout.
Need Help With Delivery?
Contact Switch Store on WhatsApp or phone if you need a delivery estimate before ordering, want to arrange pickup, or need an update on an order confirmation.