Question 1

Is the iPhone 13 ready for first activation?

Accepted Answer

Yes. Switch Store lists brand new, sealed devices ready for first activation during setup unless the product page states otherwise.

Question 2

What warranty comes with the iPhone 13?

Accepted Answer

This item is sold with 12 months under the SWITCH Warranty, with local Switch Store support in Harare.

Question 3

How does delivery work for the iPhone 13?

Accepted Answer

Pickup and delivery details are confirmed after order placement. Delivery fees and dispatch timing are confirmed before dispatch, and website checkout currently places a cash-on-delivery order request for team confirmation.

Question 4

What is the return policy for the iPhone 13?

Accepted Answer

7-day exchange for hardware defects. Please keep proof of purchase, box, and accessories for inspection, and note that customer-caused physical or liquid damage is not covered for returns or exchanges.

Question 5

What payment methods can I use for the iPhone 13?

Accepted Answer

Website checkout currently places a cash-on-delivery order request. Switch Store then confirms stock, pickup or delivery details, and next steps. Additional payment options may be confirmed by the team during order processing.

iPhone 13

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