Question 1

Is the AirPods Max (USB-C) ready for first activation?

Accepted Answer

Yes. Switch Store lists brand new, non-active devices sealed and ready for first activation during setup unless the product page states otherwise.

Question 2

What warranty comes with the AirPods Max (USB-C)?

Accepted Answer

This item is sold with 12 months under the SWITCH Warranty, with local Switch Store support in Harare.

Question 3

How does delivery work for the AirPods Max (USB-C)?

Accepted Answer

Pickup and delivery details are confirmed after order placement. Delivery fees and dispatch timing are confirmed before dispatch, and website checkout currently places a cash-on-delivery order request for team confirmation.

Question 4

What is the return policy for the AirPods Max (USB-C)?

Accepted Answer

7-day exchange for hardware defects. Please keep proof of purchase, box, and accessories for inspection, and note that customer-caused physical or liquid damage is not covered for returns or exchanges.

Question 5

What payment methods can I use for the AirPods Max (USB-C)?

Accepted Answer

Website checkout currently places a cash-on-delivery order request. Switch Store then confirms stock, pickup or delivery details, and next steps. Additional payment options may be confirmed by the team during order processing.

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